Refund Policy

At Big Med Store, for you to cancel your order you have to contact us within 12 hours before the order has been dispatched. Once shipped, you will have to wait for the delivery to come.

If your order has been delivered our money back policy allows you to contact us within 7 days of package arrival. .

If you have questions or concerns about items in your order, call Customer Care . Due to legal restrictions, medications ordered online can’t be returned back after opening the package.